Increased Field Staff Productivity
Issuing of receipts is manually handled through pen and paper which takes a lot of time and resources increasing operational costs due to printing receipts.
Multiple stages of manual information filling is time consuming making the whole process inefficient, costing dearly.
A lack of streamlined mechanism to validate the false claims enables frauds to exploit the system and risk losses.
There’s a lack of integration with the backend and mobile solution which breaks the coordination between the teams leading to delays.
There were no/minimal automate reports and no measurement criteria to evaluate the outcomes
With organized digital receiving capabilities, field agents are able to issue receipts on their personal mobile phones or tablets.
Filling and submitting automated entries to the management digitally helps in saving time while increasing the productivity of the teams.
A streamlined process of claim processing enables the employees to identify frauds and process genuine claims faster and with more accuracy.
Integration of field devices with the backed helps increase productivity of the field teams while enabling an optimization of the route plan.
Reporting solution enabled monitoring and tracking of outcomes on a regular basis. Employees send their daily reports as status updates to the management.